Privacy Policy

1. Introduction

ViewLoop ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our YouTube analytics platform and related services.

By using ViewLoop, you consent to the data practices described in this policy. If you do not agree with our policies and practices, please do not use our service.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you provide directly to us, including:

• Name and email address when you create an account
• Payment information for subscription services
• Profile information and preferences
• Communications with our support team

2.2 YouTube Channel Data

With your permission, we access and analyze your YouTube channel data, including:

• Channel statistics and performance metrics
• Video view counts and engagement data
• Subscriber information and growth trends
• Content performance analytics
• SEO and search ranking data

2.3 Automatically Collected Information

We automatically collect certain information when you use our service:

• Device information (IP address, browser type, operating system)
• Usage data (pages visited, features used, time spent)
• Log data (access times, error logs, performance data)
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect for the following purposes:

• Provide Services: To deliver our YouTube analytics and optimization tools
• Improve Services: To enhance our platform and develop new features
• Communication: To send you updates, support messages, and marketing communications
• Security: To protect against fraud, abuse, and security threats
• Analytics: To understand how our service is used and improve user experience
• Legal Compliance: To comply with applicable laws and regulations

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: With trusted third-party vendors who help us operate our service
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Consent: With your explicit consent for specific purposes

5. Data Security

We implement appropriate technical and organizational measures to protect your information:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication measures
• Employee training on data protection
• Incident response procedures

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your information for as long as necessary to provide our services and fulfill the purposes outlined in this policy:

• Account information is retained while your account is active
• YouTube analytics data is retained for analysis and service improvement
• Log data is typically retained for 12 months
• Payment information is retained as required by law

You may request deletion of your data, subject to legal and contractual obligations.

7. Your Rights and Choices

You have certain rights regarding your personal information:

• Access: Request a copy of your personal information
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request transfer of your data to another service
• Opt-out: Unsubscribe from marketing communications
• Objection: Object to certain processing activities

8. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience:

• Essential Cookies: Required for basic functionality
• Analytics Cookies: Help us understand usage patterns
• Preference Cookies: Remember your settings and preferences
• Marketing Cookies: Used for targeted advertising

You can control cookie settings through your browser preferences.

9. Third-Party Services

Our service may integrate with third-party services:

• YouTube API: To access your channel data
• Payment Processors: For subscription billing
• Analytics Services: To improve our platform
• Cloud Providers: For data storage and processing

These services have their own privacy policies, and we encourage you to review them.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this policy and applicable laws.

11. Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

• Posting the updated policy on our website
• Sending you an email notification
• Displaying a notice in our application

Your continued use of our service after changes become effective constitutes acceptance of the updated policy.

13. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us: